The software on this disk supports the EPSON Stylus COLOR 800 printer.
This document describes the following:
A. Disk Contents
B. System Requirements
C. Software Installation
D. Accessing the Printer Driver
E. Notes
F. Getting Help
A. Disk Contents
This disk contains the following software components:
EPSON Stylus drivers:
Allow you to use the EPSON Stylus COLOR 800 with your Macintosh computer. After you install the printer software, two drivers will appear in the Chooser: the EPSON Stylus(EX) driver, and the EPSON Stylus(AT) driver. Use the EX driver when the printer is connected to your Macintosh's built-in serial interface. Use the AT driver when the printer is connected to an AppleTalk network through an optional interface card.
EPSON Monitor2 utility:
Lets you manage print jobs. This utility is available only when background printing is selected in the Chooser.
ColorSync™ 2.0 and Profiles:
Contains ColorSync™ 2.0 system files and profiles for this printer and Apple monitors.
EPSON Namer:
Allows you to assign a unique name to your printer when connected to an AppleTalk network.
B. System Requirements
The Stylus COLOR 800 has built-in serial and parallel interfaces, so you can connect your printer to a Macintosh or a PC. You can even connect both simultaneously; the printer automatically switches between interfaces as it receives print data. Optional LocalTalk interface and Ethertalk interfaces are also available for connecting the printer to an AppleTalk network.
Hardware:
A standard Apple System/Peripheral-8 cable to use with the built-in serial
interface.
Macintosh System Software:
System 7.1 (minimum). System 7.5 or later recommended.
Memory requirements:
The printer driver uses the free portion of your computer's system memory as its working memory. The available memory is displayed as the "Largest Unused Block" in the About This Macintosh dialog box (accessed from the Apple menu). The memory requirements for printing a letter size full-page color image are as follows:
Minimum: 3MB
Recommended: 8MB
Hard disk space:
6MB of free hard disk space is required to install the driver files. Additional free space is required for printing. The size of the required free space depends on the print job and is about the double of the document file size.
C. Software Installation
If you are using the diskette version of the software, make a backup copy of your diskettes before you install the software. Then follow these steps:
1. Turn on your printer.
2. Hold down the Shift key as you turn on your Macintosh to turn off its system extensions and virus protection programs.
3. Insert your driver diskette into a drive.
4. Double-click the Installer icon. When you see the initial screen, click Continue.
5. The dialog box that appears allows you to install software in one of two ways:
- Easy install. Select this option to install all the software necessary, including the EPSON Stylus drivers, EPSON Monitor2 and ColorSync™ 2.0 system files and profiles.
- Custom install. Select only those software components you want to install by clicking on the items.
6. Click Install to copy the selected software to your hard disk.
7. When the installation is complete, click Restart to exit the Installer and restart your Macintosh.
8. Select Chooser from the Apple menu and select one of the EPSON driver icons.
- If you select the EPSON Stylus(EX) icon, you need to confirm the printer or modem port to which you connected the printer. Make sure the printer is on and the interface cable is connected to one of the ports.
- If you select the EPSON Stylus(AT) icon, the names of all printers on the AppleTalk network appear to the right of the dialog box. Click the name of your printer to select it.
9. If you're using the printer's built-in serial interface to connect to the Macintosh printer port, turn off AppleTalk by clicking the Inactive radio button.
10. If you want to use the EPSON Monitor2 utility, turn on background printing.
11. Close the Chooser. When you see a reminder message to change the printer settings in your applications, click OK.
This completes the installation and selection of the EPSON Stylus driver.
D. Accessing the Printer Driver
The printer driver settings are accessible from two dialog boxes: Print and Page Setup. Most settings are available from both dialog boxes; however, to change the paper size or define a new one, use the Page Setup dialog box. Select Print or Page Setup from the File menu of your application to open these dialog boxes.
IMPORTANT: The driver settings are not saved from one application to the next. However, the settings are saved with each document and are restored if the settings are made from the Page Setup dialog box. Whenever you exit one application and start up a new one, check that the printer settings are still appropriate. For example, if you choose special coated paper in one application, you will need to re-select it if you exit the application and open a new application.
E. Notes
This section covers compatibility and other issues.
Older versions of drivers:
Stylus COLOR driver version 2.52 or older can not be used with the Stylus COLOR 800 printer. Use version 3.00 (included in this software package) or later.
Enabling high speed serial communication:
Some Macintosh models require the Apple SerialDMA extension to fully utilize the printer's high speed serial data transmission capability. Read the About SerialDMA Ver. 2.0.2 section, or contact Apple Computer, Inc. for more information about SerialDMA Ver. 2.0.2.
Memory requirements:
The printer driver uses the free portion of your computer's system memory as its working memory. If a portion of your image doesn't print, you may not have enough unused system memory on your Macintosh. To correct this problem, close any other applications you are running to free up additional system memory. The available memory is displayed as the "Largest Unused Block" in the About This Macintosh dialog box (accessed from the Apple menu).
EPSON Monitor2:
If you restart or shut down the computer with print jobs queued and background printing selected, you may not be able to resume printing after restarting. To correct this problem, open the Extensions folder and select the EPSON Folder to remove the queued files from the Spool Folder.
If a memory error occurs during background printing, spooled data may be lost and the output will be corrupted. In this case, open the Extensions folder and select the EPSON Folder to remove the spooled files from the Spool Folder. Then increase the memory size setting for EPSON Monitor2 in the Get Info dialog box, accessible from the File menu.
If only a portion of your image prints, you may need to increase the memory size setting for the Epson Monitor2 utility to 2MB or more using the Get Info dialog box, accessible from the File menu.
Finest Detail:
This option gives you sharper edges in text, solid graphics, and line art at Fine - 720 dpi, but also increases your Macintosh memory requirements. Finest Detail may also solve any moiré problems if you print an image scanned at 200 dpi or higher resolution. Unless you need extreme precision in your printout or you are printing a high resolution image, you should turn off this option because it may slow down printing.
Be aware that Finest Detail may not sharpen the edges of rotated text. Also, if only a portion of your image prints, you may need to switch Finest Detail off. If some patterns do not print correctly or if you experience memory problems, turn off this feature or increase your computer's memory.
When printing at SuperFine - 1440 dpi, Finest Detail is automatically turned on. This improves print quality but reduces the print speed. If you need high quality and faster print speeds, select Fine - 720 dpi and turn off Finest Detail.
Memory errors:
If a memory error message appears, you may need to increase the memory size setting for your application, EPSON Monitor2, or both using the Get Info dialog box, accessible from the File menu.
Virtual memory:
When Virtual memory is on, the driver may take a long time to send print jobs to the spooler. In this case, turn Virtual memory off.
Custom Paper sizes:
The driver provides selectable paper size from 3.94 to 22.00 inches for width and from 3.94 to 44.00 inches for height.
Driver message while printing:
While you are printing, a dialog box containing a message with a number such as "sending data ... (2)" will appear. The number is for maintenance purposes and does not indicate an error status.
Using the driver with PowerBooks:
When using a PowerBook, select the modem port and make AppleTalk inactive in the Chooser dialog box.
PowerBook series with PowerPC603e processor:
The printer driver may not work properly with PowerBooks equipped with PowerPC603e processors and running System 7.5.2.
Quadra 900 and 950:
If you have a Macintosh Quadra 900 or 950, you will need to do the following before selecting your printer driver from the Chooser:
1. Open the Control Panel folder in the System folder.
2. Double-click Serial Switch and select "Compatible."
3. Select your printer driver from the Chooser.
AppleShare:
Your Macintosh allows you to connect your printer to your Macintosh's serial port and connect your Macintosh to an AppleTalk network simultaneously. However, depending on the configuration and model of your Macintosh, a problem may occur when printing with the EPSON Stylus(EX) driver while sending or receiving a file using AppleShare. If this occurs, send your print job after completing the file transmission, or make AppleTalk inactive in the Chooser dialog box.
EPSON Key extension file:
The software package contains an Extension file named Stylus COLOR 800 which has a key-shaped icon. If you place this file in the System folder of your Macintosh, you can access the printer driver even when the printer is not connected to the computer. Note that this file must be removed from the System folder whenever the printer is connected; otherwise, the printer may not work correctly.
High Speed Setting:
If both High Speed and MicroWeave are selected, your printed image may be distorted (it may look as if water was dropped on it). This is typically caused by a misaligned print head. Run the Print Head Alignment utility to correct this. For the best print quality, turn off High Speed when you use MicroWeave.
Application compatibility:
The following application compatibility problems have been noted:
- Microsoft Excel
When using the Macro "PRINT" command, don't set TRUE for the draft parameter.
- Microsoft PowerPoint
Solid areas of color in your printout may have a speckled appearance. This occurs when a color selected in your application software differs only slightly from one of the printer's primary ink colors. To avoid this problem, select a pure color from your application software. For example, select Format Slide Color Scheme, Change Color, More Colors. Change the Red, Green, and Blue percentages to represent a pure color. For example, pure yellow is: Red = 65535, Green = 65535 Blue = 0. Selecting ColorSync™ 2.0 may also improve the quality of the output.
- Aldus SuperPaint
If a printer error occurs during "Black and White" printing with background printing turned off, your Macintosh does not display an error message. The "Cancel" function is ignored when background printing is turned off.
- Adobe Photoshop 2.0 and earlier
If your monitor is set to 32,000 colors, your document will be printed in black and white. Use other available settings or update your software to version 2.5 or later.
- WordPerfect 3.0
If you choose "Black" as the Ink setting and "No Halftoning" as the Halftoning setting, some graphics may not print. In this case, select "Coarse Dithering" or "Error Diffusion" as the Halftoning setting.
- PixelPaint Pro 2.0
When you print at Fine - 720 dpi or SuperFine - 1440 dpi Print Quality settings, memory errors may occur. In this case, turn on background printing in the Chooser. This problem cannot be solved by increasing the memory size setting for the application.
- Speed Doubler
When Speed Doubler is installed and virtual memory is being used with MicroWeave turned on in the printer driver, printing may take considerably longer.
F. Getting Help
- Where to Get Help
Epson provides customer support and service through a network of authorized Epson Customer Care Centers. Dial (800) 922-8911 for the nearest location or the following services:
Fax-on-Demand access to EPSON's technical information library
Literature on current and new products
The location of your nearest Authorized Epson Reseller or Customer Care Center
Technical information on the installation, configuration, and operation of EPSON products
- Customer relations
For answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call EPSON Sound Advice at (800) 442-2210
You can purchase ink cartridges, paper, manuals, accessories, and parts from EPSON Accessories at (800) 873-7766 U.S.) sales only. In Canada, please call (800) 463-7766 for dealer referral.
If you need help using software with an EPSON product, see the documentation for that program for technical support information.
- Electronic Support Services
You can access helpful tips, specifications, DIP switch or jumper settings, drivers, FAQ's, sample files, application notes, and EPSON product bulletins 24 hours a day, seven days a week using a modem and one of the online services below.
- World Wide Web
From the Internet you can reach EPSON's Home Page at http://www.epson.com
- EPSON Internet FTP Site
If you have Internet FTP capability, use you Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.
- EPSON Download Service
You can call the EPSON Download Service BBS at (800) 442-2007. Set you communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kpbs
- EPSON Fax-on-Demand service
You can access EPSON's technical information library by calling (800) 442-2007 or (800) 922-8911 and selecting the appropriate phone option. You must provide a return fax number to use Fax-on-Demand.
- EPSON Forum on CompuServe
Members of CompuServe can type GO EPSON at the menu prompt to reach CompuServe's Epson America Forum. As an owner of an Epson product, you are eligible for a free introductory CompuServe membership, which entitles you to an introductory credit and your own user ID and password. To take advantage of this offer in the U.S. and Canada, call (800) 848-8199 and ask for representative #529.
EPSON and EPSON Stylus are registered trademarks of Seiko Epson Corporation.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.